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Knowledge base

Creating Mailboxes

Mail exchange on a virtual server is set up in the Domains → Mail domains section by pressing the Create button.

Creating and Working with a Database

You can create a MySQL database in the Tools → Databases section.

Managing Extensions for PHP, Perl, Python

You need to set up or change a PHP extension. To do that, use the Web Server Settings menu, click on the required PHP version, and press the Extensions link.

Paths to Your Site’s Files on the Server

The paths to the site’s files on the hard disk depend on the operating system. Here are the most common ones.

How to View the IP Address

The existing IP addresses of the virtual server can be viewed in the Settings –> IP Addresses menu.

Creating a New User

To create a user and assign rights to him, enter the Accounts → Users menu, create a user and set up his rights.

How to Change the Administrator's Password

All the virtual server administrators’ accounts are stored in the Accounts → Administrators control panel menu.

Backups Configuration and Data Recovery

Login to the server management panel with administrator (root) privileges and go to the Tools → Backup Copies menu, press Settings and check the Enable Backups box.

What Is a System Snapshot

You can take snapshots with the VMmanager control panel.

Virusdie Antivirus Module

What is Virusdie Virusdie for Websites Virusdie for Servers Buy Virusdie! Configuring Virusdie Running a Server Scan for Viruses Reports FAQ Virusdie is a cloud service that acts as an antivirus for your server...

Configuring a Mail Client to work with a mail server

Use a local email client (Thunderbird, Outlook, etc.) to receive and send mail through your hosting service.

System Information

You can view the hosting service parameters and its status on the System information on the main page of the control panel.

Active Sessions Monitoring in ISPmanager

On the main page, go to Active Sessions to check the list of the current users of the panel.

Auto-backup service: database backup configuration

By default databases are not included in the backup copies of Auto-backup service. To configure database backup you need to add database server login details in the auto-backup configuration file. If you need help to complete the auto-backup configuration, feel free to contact us in your Client Area — Support, Support tickets section. We will help to add the databases in the backup. For the manual configuration,...

Redirect from http to https (or from https to http)

Specific apache and nginx web server rules to add when making an http to https (https to http) redirect.

Auto-backup service: backup restore

Auto-backup service allows to backup both virtual servers with ISPmanager control panel and without it — VPS with Ubuntu, CentOS and Debian operating systems. Restoration guide requires some experience with server console (command line). If you need help to restore a backup, feel free to contact us in your Client Area — Support, Support tickets section. We will restore the necessary backup copy. If you use the ISPmanager control...

Redirect from One URL (website address) to Another

Redirect from one website to another for Apacne and Nginx web-servers

Redirect from www.mydomain.com to mydomain.com (or from mydomain.com to www.mydomain.com)

WWW to non-WWW and non-WWW to WWW redirect rules for Apache and NGINX web servers.

Built-in VNC Client and Uploading an ISO-image to the Server

How to connect to the remote server with built-in VNC and to upload an ISO disk image to the server.

Potential Problems with MySQL

How to reset MySQL root password, keep logs of the startup errors and solve startup problems.

How to Create a MySQL Database Through ISPmanager

Create and manage MySQL databases through ISPmanager. Discover how to create database and what to do if database section isn't exist.

Encoding in MySQL

Discover what is MySQL encoding and what kind of problems it can cause with the database server.

Configuring DKIM Signing of e-mails

DKIM (DomainKeys Identified Mail) is one of existing ways to authenticate the mail message. Learn how to install DKIM for email.

Configuring a Firewall Through ISPmanager

Configure firewall to filter traffic through the control panel ISPmanager5.

Configuring FTP Without Using the ISPmanager

All Unix-based systems have a default user with full access and control privilege - the root superuser. However, the root user is unable to use an FTP-based connection for security reasons. Therefore, you will need to create a new user for the FTP connections. If you do not have the ISPmanager control panel, you can set this up by following these recommendations: For example, to connect to a server via SSH, use the Windows-based Putty client. When connecting, enter your...

Configuring an Email Server's SSL Certificate

Configuring an SSL Certificate for the Dovecot and Exim mail servers on Debian and CentOS Linux operating systems.

Problems with PHP Mailing Scripts

Mail does not reach the recipient (or arrives after a long delay) If your PHP works as an Apache web server module, then check the domain administrator's registered email address. In ISPmanager, go to "Domains" -> "www-domains", select the desired domain and click the "Edit" button on the toolbar. In the pop-up window, check the "Administrator Email" box - it must indicate the current locally registered e-mail address. If the field is filled out incorrectly...

IP Address Removal from SPAM list (black list) of Mails Servers

Mail Servers operating in the internet (Google, mail.ru etc.) create so called spam lists or black lists. These lists retain IP addresses that have been known to e-mail spam. Mail servers usually check emails before the delivery to identify such spam-IP address. The server sends a request to the spam list, looks for an IP address of the sender, and if the result is positive, blocks the message delivery. The sender is then notified that the IP address was blacklisted with an email containing the following content: ...

Using the .htaccess to Restrict Access on an Apache Web Server

Learn how to configure access to a website and its directories at the operating system level.

Installing Linux, Apache, MySQL, PHP (LAMP) Manually

Manually install a LAMP package with all the necessary web server software: Linux, Apache, MySQL, PHP

Backups: configuration, data recovery, backup storage

Backup configuration is the main top priority step after you configure new hosting or server and upload your sites to it. Backups for shared hosting ISPmanager shared hosting tariffs cPanel shared hosting tariffs Configurable backups for virtual and dedicated servers with ISPmanager How to enable backups for your data? How to restore data from a backup...

Configuring Redirects on Apache Web Server

How to enable Apache redirect rules and set up mod_rewrite. Applicable to any Apache version.

Gigabit channel

Get high speed Internet connection channel in exclusive usage!! */ ...

Add-ons for VPS and Dedicated servers

Additional services and hardware available for VPS and dedicated servers.

DDoS Protection Service

VPS and dedicated server DDoS protection

Ordering an Additional IP-address for the Virtual Dedicated Server

Discover why and how should you get an additional IP-address for your server.

Automatic linux kernel updates with KernelCare

Install security kernel patches on your Linux operating system without a reboot with the KernelCare module.

Auto-backup

This optional service allows to create backups automatically and monitor copy creation without your attention. Backups are uploaded to external storage and available independently on your VPS status. Auto-backup is a universal service: it is available for VPS with ISPmanager control panel (via an integrated backup module) and VPS without any control panel (with operating systems like Ubuntu, Debian, CentOS). Service is unavailable for VPS with Windows Server and FreeBSD operating systems. In this case, you will need...

Storage for backups with FTP access

External backup storage space can be used to keep your data backups and will preserve your business in case of server data loss. Fully segregated from your hosting service it will keep stored backups secure.

Server Care website monitoring service

Feel confident your web-sites are always up and running with ISPserver Server Care. Our professional administrators will quickly resolve the issues on a best effort basis, even if you cannot submit a ticket to Technical support department.