- SSL Certificatessecure data between website and customer
- Cyber Backupdata loss protection, fast recovery.
- Domain Namesregister a domain name in a variety of zones
- DDoS Protectionsafety from malicious attacks
- Server Carepro-active website monitoring
- Backupregular backups is the best protection from data loss
We use this location for providing hosting services: Hetzner data center in Nuremberg, Germany.
Contacts and departments' work hours.
ISPserver is a hosting provider offering fully managed hosting services.
Frequently asked questions on using the ISPserver client area - BILLmanager 5 control panel.
Enable 2FA to prevent attackers from gaining access to your personal account.
Virtual servers stop when the account balance is exhausted, shared hosting and dedicated servers - the day of the end of the prepaid period.
“Hosting” (coming from the word “host”) defines a service that allows enterprises and individuals to make their projects available on the Internet. In most cases, when speaking of hosting, one means Internet hosting or web hosting.
VPS, or Virtual Private Server – works off part a physical dedicated server and can emulate it completely.
Information on CPanel and what each of the ISPsystem control panels does, useful documentation links.
SSH protocol is intended for securing the connection between the user and remote server.
There are two types of drives: HDD (hard disk drive) and SSD (solid-state drive).
Frequently asked questions that arise when using the ISPmanager hosting control panel.
You can view the hosting service parameters and its status on the System information on the main page of the control panel.
You can create a MySQL database in the
Use a local email client (Thunderbird, Outlook, etc.) to receive and send mail through your hosting service.
Let's look at how to set up a backup in the ISPmanager control panel.
Backup configuration is the main top priority step after you configure new hosting or server and upload your sites to it.
On the main page, go to Active Sessions to check the list of the current users of the panel.
For virtual servers, mail exchange is configured in the Domains — Mail domains section by clicking the Add button.
To change and install PHP extensions, go to
PHP Settings, click on the desired PHP version and click
VMmanager 5 can take snapshots of the virtual servers running on it before making global changes. Subsequently, in case of failure, you will be able to roll all changes back to the state of the server at the moment you took the snapshot.
The most convenient way is to upload your website files to the server using the File Manager menu in ISPmanager control panel.
If you do not have a domain yet, we suggest you use one third-level domain name for your site for free, your_site_name.ispvds.com.
Discover how to renew your domain name.
How to point an existing domain to the website. How to transfer a domain name to or from ISPserver control.
Domain name is a unique combination of letters, figures and some special characters, representing the name of your website and its domain extension. Domain name refers to the address displayed in a browser’s address bar, used to access the website via the Internet.
Discover how to register and pay for a domain name, how to delete a domain.
External backup storage space can be used to keep your data backups and will preserve your business in case of server data loss. Fully segregated from your hosting service it will keep stored backups secure.
The service allows you to create backups automatically and manage the backup process on your server without your participation. The backups you create are loaded into a separate storage and are always available regardless of the state of your server.
DKIM (DomainKeys Identified Mail) is one of existing ways to authenticate the mail message. Learn how to install DKIM for email.
How to connect to the remote server with built-in VNC and to upload an ISO disk image to the server.
Mail does not reach the recipient (or arrives after a long delay)
All Unix-based systems have a default user with full access and control privilege - the root superuser. However, the root user is unable to use an FTP-based connection for security reasons. Therefore, you will need to create a new user for the FTP connections.
Configuring an SSL Certificate for the Dovecot and Exim mail servers on Debian and CentOS Linux operating systems.
To configure database backup you need to add database server login details in the auto-backup configuration file. If you need help to complete the auto-backup configuration, feel free to contact us in your Client Area — Support, Support tickets section.
Manually install a LAMP package with all the necessary web server software: Linux, Apache, MySQL, PHP
Configure firewall to filter traffic through the control panel ISPmanager5.
How to enable Apache redirect rules and set up mod_rewrite. Applicable to any Apache version.
Auto-backup service allows to backup both virtual servers with ISPmanager control panel and without it — VPS with Ubuntu, CentOS and Debian operating systems.
Learn how to configure access to a website and its directories at the operating system level.
How to reset MySQL root password, keep logs of the startup errors and solve startup problems.
Redirect from one website to another for Apacne and Nginx web-servers
To install an SSL certificate, you will need to follow these steps.
Create and manage MySQL databases through ISPmanager. Discover how to create database and what to do if database section isn't exist.
WWW to non-WWW and non-WWW to WWW redirect rules for Apache and NGINX web servers.
Specific apache and nginx web server rules to add when making an http to https (https to http) redirect.
Scanning for server threats and manual viruses cleanup
Now you can install a free Let’s Encrypt SSL certificate via the ISPmanager control panel.
ImunifyAV is a website antivirus developed by Revisium team to find and cure any malicious script in just a single click.
It supports WordPress, Joomla!, Magento, Drupal, MODx, Bitrix, other php CMS, and static html websites as well.
Focus on your business. Leave the technical issues for ISPserver.
Distributed Denial of Service attacks protection for ISPserver VPS and dedicated servers users.
Server care is a pro-active server monitoring which alerts ISPserver technical support to take action if your website stops responding.
Additional services and hardware availablededicated servers.
Install security kernel patches on your Linux operating system without a reboot with the KernelCare module.
Discover why and how should you get an additional IP-address for your server.
Quick tips on what information to include in a support ticket to get help faster.
Sometimes it is difficult to figure out what could have led to errors on the site. The same situation concerns incorrect service or software work. In this case our specialists can help you to find out the reason. For this purpose you need to provide us with the access to your server.
These terms apply during the entire term to access the website ispserver.com and its client area provided by ISPserver Ltd.
This agreement governs the relationship between ISPserver Ltd. and everybody willing to receive the services.
Service terms and conditions, the attachment to the Service Agreement.
The policy describes what information and personal data ISPserver Ltd processes.
The policy describes methods of cookies’ processing.