The “It works!” Message Is Displayed But The Site Does Not Open
Possible reasons for such an error can be the following:
- The DNS server changes the new domain was created on hasn’t propagated yet. It takes 2 to 72 hours for a DNS server changes to propagate across the internet, depending on the domain zone.
- The website’s IP address has changed. In this case, you will need to change the IP address to a new one in the “Domains” -> “Domain Names” section of the ISPmanager control panel, and then update the name servers by pressing the “Upload” button.
- A non-existing index page of the website is indicated. To check the index page, go to the “Domains” -> “WWW Domains” section in ISPmanager, select your site’s domain name, and press “Change”. In the window that appears, check the entry in the “Index Page” field: it must either be empty, or have the values shown in the picture below, or contain a different name of the site’s index page, which is present on the server.
- The website’s files have not been uploaded into the domain directory on the server. Check that all the files of your site and CMS files are in the /www/your_domain_name folder./li>
There can also be other reasons for displaying the “It works!” message instead of opening the site, this would require detailed analysis of the site’s configuration file.